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Question: What can my savings be under the program? Answer You are eligible for this program if you are a new UPS customer or an existing customer not currently receiving UPS Daily Rates. If you are receiving UPS Daily Rates or have a customized shipping agreement with UPS, you already receive great rates from UPS and are not eligible for this program. For eligible customers ("Occasional Shippers") who enroll in the program by midnight on Thursday, your UPS Daily Rates will take effect for your account the following Monday. Otherwise, your UPS Daily Rates will begin the second Monday. After the UPS Daily Rates become effective, you can enjoy savings of up to 31% when compared to your previous UPS rates as an Occasional Shipper. Your savings will vary based on the service level selected. A chart showing the savings for Occasional Shippers when compared to UPS Daily Rates can be found here. Back to top  Question: The UPS Special Pricing Program for eBay sellers sounds too good to be true - is it? Answer No, it’s just as good as it sounds. If you are not currently receiving UPS Daily Rates – this program is for you! UPS wants to earn more of your business by offering you an extremely competitive rate on your eBay packages using the PayPal label printing solution. No minimum volume requirements, no commitments. Back to top Question: What if I don't have a UPS account or my UPS account is expired? Answer If you do not have a UPS account number, you can open an account at PayPal (no charge) by following the steps below:
Question: What happens after I open a UPS account? Answer Shortly after opening your new UPS account, you'll receive an e-mail with your new account information. After receiving the email and confirming that your PayPal preferences reflect your account information, you can begin shipping right away. If you enroll in the program by midnight on Thursday, your new lower rates will begin the following Monday. Otherwise, your new lower rates will begin the second Monday. To confirm your preferences in PayPal, please complete the following steps:
Question: Is the sign up process really quick and easy? Answer Yes! It only takes two minutes to fill out the short form. Once you enroll in the UPS Special Pricing Program for eBay sellers, make sure your Shipping Preferences in PayPal reflect your UPS account number in the UPS Information section. To access the UPS Information section:
Question: How do I enroll for the UPS Special Pricing Program with my existing UPS account number? Answer When you fill out the short form you will be asked to enter your existing account number. Once you enroll in the UPS Special Pricing Program for eBay sellers, make sure your Shipping Preferences in PayPal to reflect your UPS account number in the UPS Information section. To access the UPS Information section:
Question: I'm currently shipping with a UPS competitor and have a regularly scheduled pickup. If I open a UPS account, will I get a Daily Pickup from UPS? Answer Daily Pickup service is available. After you receive your new account number, call at 1-800-PICK-UPS and request to have your account designated for a Daily Pickup by the UPS driver. (Weekly service charge will apply.) Back to top Question: When will the UPS Special Pricing Program for eBay sellers apply to my shipments? Answer If you enroll in the program by midnight on Thursday, your new lower rates will begin the following Monday. Otherwise, your new lower rates will begin the second Monday. Back to top Question: How will I know when the new lower rates have been applied to my account? Answer If you enroll in the program by midnight on Thursday, your new lower rates will begin the following Monday. Otherwise, your new lower rates will begin the second Monday. Once the UPS Special Program for eBay sellers takes effect, your new lower rate will be displayed when printing shipping labels from within PayPal. Back to top Question: Does the UPS Special Pricing Program for eBay sellers apply to shipments paid for at The UPS Store? Answer No. The UPS Special Pricing Program for eBay sellers is available for packages processed through PayPal. You can still drop off your packages at any one of more than 4,300 locations of The UPS Store. Let the Certified Packaging Experts at The UPS Store provide you with full service packing and shipping of your eBay items. The UPS Store also offers many of the other services you need: Mailbox Services to protect your privacy, Document and Notary services to accompany your items, Packaging Supplies and other Business Services*. Find the location nearest you and learn more. You may also hand your package to a UPS driver at no additional charge or arrange for a pickup through ups.com or by calling 1-800-PICKUPS. * Services may vary by location Back to top Question: I currently have a pricing agreement with UPS. Is the UPS Special Pricing Program for eBay sellers applicable to me? Answer No. You are only eligible for this program if you are a new UPS customer or an existing customer not currently receiving UPS Daily Rates. If you are receiving UPS Daily Rates or have a customized shipping agreement with UPS, you already receive great rates from UPS and are not eligible for this program. Back to top Question: How do I get my new UPS Special Pricing Program for eBay Sellers rate to appear in the eBay Shipping calculator? Answer In order to show your new Special Pricing, you need to update your UPS rate in the eBay Shipping Calculator.
Back to top Question: I tried to print a UPS shipping label in PayPal and received an error message which said “You have entered an invalid value”. What do I need to do? Answer If you receive an invalid value error, the UPS account linked to your PayPal account has likely expired. The following steps will resolve the issue:
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